2. Who cleans my house?
Your home will be cleaned by a team of two house cleaning professionals with House Shine training for maximum cleaning efficiency and rigor. All cleaning teams are properly uniformed and have the necessary insurance.
3. Can I Trust in the Housekeeping Services of House Shine?
House Shine is a national leader in domestic cleaning, serving a decade in the market and is a 100% national company. All our cleaning professionals were carefully recruited and trained, having accident and civil liability insurance, in case of any eventuality.
There is also supervision in order to maintain quality standards, in addition to continuous training in cleaning behaviors and methods. Despite our utmost care, if something happens or is not as intended, we will take responsibility for resolving the situation.
4. If I want can I hand over my house keys?
Yes, with all confidence. For security reasons the keys are individually coded and kept in a safe with no indication of the house to which they belong. Only the supervisor and the team manager will have access to your keys on the day of cleaning your house.
6. Does House Shine require any loyalty or booking of fixed services?
Not. Customers use our professional and leading cleaning services as they wish, being able to hire more or less or even punctually.
We fully trust our customers' satisfaction with our cleaning service. Naturally, regular cleaning customers usually define the days and times they want cleaning, but they can always change it 48 hours in advance.
7. What benefits will I get from House Shine cleaning services?
You will have your home taken care of by trained domestic cleaning professionals, providing a level of hygiene and cleanliness far above average. Two-person teams ensure the ability to clean more effectively, even behind and under furniture.
You will no longer have problems with absences or unavailability of the cleaning maid. The cleaning products and equipment are all supplied by us, these being of high quality and technical use. Even so, if you want us to use any other product of your preference, we will also do that.
1. Does House Shine only do Home Care Housekeeping?
No, in addition to home care housekeeping, House Shine also provides professional cleaning services for offices and businesses.
Our Cleaning services are carried out by teams of two professionals with full training in cleaning methods, products, tools and cleaning machines. Our teams carry out the domestic cleaning of your home with specialized techniques in order to ensure an effective cleaning according to the priorities of each client.
All household cleaning products and equipment are professionally handled and supplied by House Shine. Our method is designed so that your home has a level of hygiene and care that is superior to traditional methods.
5. What are House Shine's Standard Housekeeping Procedures?
The brightness and cleanliness of your home is always assured. We will immediately send another team to your home, which will follow the same cleaning protocol previously defined with you.
8. What if a maid gets sick or goes on vacation?
